Frequently asked questions

What do we do?


You can view the services that we provide simply by clicking here. We mainly offer E-Design, floorplans, 3D modeling, rendering and many other design services to firms and professionals all over North America. If you're an individual, do not hesitate to contact us and we will make sure to put you in touch with the proper team.




What is our turnaround time?


The typical turnaround time for a project is one week. However, it is possible to ask for a rushed deadline. You will get impeccable quality within a very short turnaround time. It can take around 24hours. Our strenght is that we intend to focus on turnaround time and productivity to let our customers can enjoy the best value proposition in the industry.




How does the pricing work?


It's simple! You describe your project and we then send you a free quote the same day. You can choose to take all the services or not, it's completly up to you. If the quote still do not fit within your budget, we come with multiple alternative propositions to make sure that we find the perfect solution for you! The price is a fixed price. The amount that you see on the quote, unless addind an extra service, is the exact amount that will be charged at the end. No bad Suprise! If you decide to add a service, we will inform you and wait for your approval before taking the next step. Contact us!




What are our payment options?


Payment options varies for individuals, professionnals and businesses:

  1. Pay after each project.
  2. If we work together on more than one project, we can send an invoice at the end of each month.
  3. Monthly subscription based packages.
  4. Pay after each project phase.




How do I contact you if my question is not listed here?


You can send us an email at : info@opacitezero.com.





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